Guest history at your fingertips
Enter an ID or a name and the system completes the record: address, contact details, origin, market segment and preferences.
Front office
Front desk
Fast, friendly check-in backed by the complete history of every guest. Returning guests are recognized at once, and their details, preferences and contact information fill in automatically.
Key benefits
Room control in real time
Availability, room status and pending balances in one view, coordinated with housekeeping.
Data for sales and marketing
Every stay feeds a complete database for promotions, events and future business plans.
What it does
- Individual and group check-in, with or without a prior reservation
- Room assignment, room changes and rate changes during the stay
- Stay history, folio details, payment types and invoices for each guest
- Notes on preferences and special requests for every stage of the stay
- Lookup of in-house guests with several search criteria
- Quick availability and rate lookups for any date range
- Deposits received and accounts receivable visible at check-in
- Direct link to the guest accounts and cashier module
See Front desk in action
Book a personalized demo and we will show you how it works with the rest of HotelnetWeb.